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Terms and Conditions –
Book Direct - Full Payment is taken to confirm the booking plus a £50 damages deposit per cabin & tent.
Please note we are also advertised on other sites with instant booking and therefore availability can change very quickly.
Logs and charcoal can be purchased on site.
We are a woodland venue and you must NEVER leave a fire unattended. Concrete slabs must be used under fire pits. Pick up all rubbish.
Hot Tub - Booking Essential £7pp- You are solely responsible to regulating the temperature. You must ALWAYS shower BEFORE use. Extra charges will incur if deep cleaning is required. Hair Wax, sun cream, make up etc all leave hard to shift stains.
Parking - Parking is marked as you come into the site. Please Do NOT park next to your cabin unless unloading and reloading. Cars must not go into the wooded area past 6pm.
We try and keep our prices competitive and can achieve this with the help of you leaving the cabins tidy and putting rubbish in bins etc. We are very grateful to the majority of you who do leave Happy Valley as found. If there is extra cleaning then we can use some of the deposit to cover this and any damage. We understand accidents happen,please do let us know if you break something so we can get it replaced straight away.
At present we are working with BYOB - bring your own bedding - you’ll be supplied with a top sheet and a pillow each - if you require Duvets and Extra pillow then it’s a flat fee of £12 per Bed. As we are a new venture we really appreciate all feedback & any recommendations - We have a very long list & there's still plenty to do but in the meantime we hope you enjoy your stay in the wild at Happy Valley. Toad Hall has all it's own bedding. We don not provide towels.
Please note Happy Valley Glamping is in woodland and sits on a Norfolk Wildlife Trust site. There is a slight hill on which the cabins sit. Please expect to be immersed in Nature, the dawn chorus can be quite loud! We allow fires, weather permitting (on slabs and attended) which are perfect for keeping away the midges if they're about. It is a rural site with barely any light pollution and get's dark. Perfect for star gazing, we often see beautiful star filled skies and are so blessed to be able to share this with you.
There is a pond on site. You must never attempt to enter the water and children must be supervised at all times.
The only time we have to cancel bookings is in the event of something out of our control (Weather, facilities etc).
The site is not suitable for restricted mobility. However Toad Hall is part disable friendly.
Happy Valley is part of a working farm. Enjoy seeing the cows and sheep but please be aware that farm machinery may come in and out of the yard adjacent to parking. Children must be accompanied by an adult at all times.
The booking fee is non refundable - if you need to cancel we can offer new dates for you to change to if it’s within 6 weeks of stated date.
Please get in touch for deposit refunds as I will need your bank details to give this back. We don’t hold any bank details at Happy Valley.
We've a 2 night minimum as standard - during quiet periods we can offer one night stays with a premium of £10 pp.
AVAILABILITY - BOOK DIRECT & discover late deals or offers with Katy on 01485 600719 or email email@example.com
FOLLOW US ON FACEBOOK OR INSTAGRAM TO FIND OUT ABOUT CANCELLATION DEALS